Preparing for a Hoarding Cleanout

CleanStart Property Services specializes in compassionate and discrete hoarding support services. We often get questions from residential tenants, family members and support workers on how to prepare for a hoarding cleanout. Our friends at Flannery’s Handyman wrote a great article about this very topic. You can find the full article here:

Preparing for a hoarding cleanout is an emotional experience. It is difficult to watch your loved one suffer from an anxiety disorder. Furthermore, its effect can make the process of sorting through belongings nearly impossible. As you prepare to clean out the home, make sure you are following the three steps.

1. Talk to the Hoarder

Regardless of the level of clutter in a room, you will need to take some time to address the individual with a hoarding problem. Explain how cleaning will improve their quality of life and reduce their level of anxiety. This will require a certain level of trust to be built between you and the hoarder. They will need to be sure that you have their best interests at heart and will not dispose of anything containing true sentimental value. You will need to discuss the importance of getting professional help to treat their disorder.

2. Strategize Cleaning

Before beginning the home cleanout, hire a company specializing in hoarding cleanouts. They will be trained in the proper cleaning and safety protocol. The team will be able to help determine what items are salvageable and if items of great value can be thoroughly disinfected. Professionals will also be able to properly clean sharp shards of glass and animal waste that has accumulated over time. They will bring the necessary safety equipment and cleaning supplies to the scene.

3. Sort Belongings & Disinfect the Property

After everyone is assembled, it will be time to begin sorting items into distinct piles. Items with emotional value to keep, gently-used items to donate, and items to throw away. It will be easier to go room-by-room, starting with smaller areas. As you go through, make sure you have designated areas for clean items to keep, as well as a dumpster for trash. Once each room is completely clear of its contents, the team can begin cleaning the floors, walls, and windows and disinfecting each surface. This will improve the air quality in the home and remove all dirt and accumulated grime.

If you or someone you know is struggling with clutter or hoarding, book a free estimate through our website at or give us a call at 1-855-297-8278. You can find additional information about our hoarding services here: